At Xhamix LLC, customer satisfaction is our top priority. We stand by the quality of our services/products and aim to provide a fair and transparent refund and returns process.

🔁 Returns Policy (For Physical Products)

If you are not completely satisfied with your purchase, you may request a return under the following conditions:

1. Eligibility for Return:

• Items must be returned within [e.g., 14 or 30 days] of the delivery date.
• Products must be unused, undamaged, and in their original packaging.
• Proof of purchase (receipt or order number) is required.

2. Non-Returnable Items:

• Downloadable digital products or software.
• Custom or personalized items.
• Services that have already been rendered.

3. Return Process:

• To initiate a return, please contact us at [is876470@gmail.com] with your order details.
• Once your return is approved, we will provide return instructions.
• You are responsible for shipping costs unless the return is due to a defect or error on our part.

💳 Refund Policy

1. Refunds for Services:

• If you are unsatisfied with a service, please contact us within [e.g., 7 days] of delivery.
• Refunds may be offered on a case-by-case basis depending on the nature of the service and the reason for dissatisfaction.
• Completed or fully delivered services are generally non-refundable.

2. Refunds for Products:

• Approved refunds will be processed back to your original payment method within 5–10 business days after we receive the returned item.

3. Partial Refunds:

In some cases, partial refunds may be granted (e.g., items with minor damage, missing packaging, etc.).

🔄 Exchanges

We replace items only if they are defective or damaged. If you need to exchange an item for the same product, please contact us within [X] days of receiving it.

❗ Late or Missing Refunds

If you haven’t received a refund:

1. Check your bank account again.
2. Contact your credit card company—it may take some time before your refund is officially posted.
3. If you’ve done all of this and still have not received your refund, please contact us at [is876470@gmail.com].

📬 Contact Us

If you have any questions about our Refund and Returns Policy, please reach out to:

📧 [is876470@gmail.com]